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Frequently Asked Questions (FAQ's)
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FAQ by Type
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FAQ by Application
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How do I get started with the DakStats Web-Sync?
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We recommend Web-Sync customers use the latest version of our software. We release a new version each year that will add features and improve the speed of the Web-Sync process. If you prefer not to update each year, Version 4.50 or newer is required at a minimum. You can check your version under Help | Register. If you have been directed to download a newer version click here.
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What version of DakStats is required for the Web-Sync?
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We recommend Web-Sync customers use the latest version of our software. We release a new version each year that will add features and improve the speed of the Web-Sync process. If you prefer not to update each year, Version 4.50 or newer is required at a minimum. You can check your version under Help | Register. If you have been directed to download a newer version click here. Once registered, you'll be able to Web-Sync using DakStats.
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What does the message MSXML not installed mean?
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MSXML is used during the Web-Sync process. If it is not installed on your computer, you can install the DakStats Webcast to get the proper components. Go to the Download Center at DakStats.com and download the DakStast Webcast demo.
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What are team codes?
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Team codes are assigned to every team in a league so that the teams can be properly identified. All team codes are already entered in DakStats. Under Configure | Teams select the proper season then highlight the team. Select the Lookup ID/Code button, choose your league, and then select your team. If you need more information, refer to Assigning Team Codes in the DakStats Web-Sync Help Guide.
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Where do I find my DakStats Web-Sync password?
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Your password is supplied by Daktronics. If you forget your password, click contact us. Use the form to request your password.
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For IE users:
To see background colors: Tools -> Internet Options -> Advanced -> Check "print background colors and images".
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